Question 1

What areas does Umbrella Broadband cover?

Accepted Answer

Umbrella Broadband provides managed connectivity solutions across the United Kingdom, with a focus on HMOs, student accommodation, commercial properties, and residential developments.

Question 2

What is managed broadband?

Accepted Answer

Managed broadband is a fully supported internet service where Umbrella Broadband handles everything from installation to ongoing maintenance, monitoring, and support. This includes 24/7 network monitoring, UK-based technical support, and proactive issue resolution.

Question 3

Do you provide broadband for student accommodation?

Accepted Answer

Yes, Umbrella Broadband specializes in high-density WiFi solutions for student accommodation. We provide reliable, fast internet with fair usage policies and 24/7 support designed for the unique demands of student living.

Question 4

Can landlords include broadband in rent?

Accepted Answer

Yes, Umbrella Broadband offers solutions that allow landlords to include broadband as part of the rent. This simplifies billing, adds value to your property, and ensures tenants have reliable connectivity from day one.

Question 5

What VoIP services do you offer?

Accepted Answer

Umbrella Broadband provides cloud-based VoIP phone systems for businesses of all sizes. Features include call forwarding, voicemail to email, auto-attendant, call recording, and mobile apps for remote working.

Question 6

Do you install CCTV systems?

Accepted Answer

Yes, we provide professional CCTV installation and monitoring services. Our solutions include HD cameras, cloud recording, remote viewing via mobile app, and integration with access control systems.