Technical Support

Technical Support & Fault Reporting

At Umbrella Broadband, we are committed to providing reliable service and ensuring any technical issues are resolved as quickly as possible. To streamline support requests and improve efficiency, we operate a dedicated support ticket system.

How to Report a Fault

If you experience any technical issues, please raise a fault through our Fault Reporting System. Every report is logged and reviewed by our support team to ensure a prompt resolution. you can also contact the office on the following number: 01926 29 88 66

What Happens Next?

• Your request will be recorded and assessed by our technical team.
• If further information is required, we will contact you directly.
• You can check the status of your request by contacting our office and providing your full name and address.

Please click the below reporting form button to rise a support ticket.